Contact information

Contact Chaolr

For product questions, order support, delivery issues, returns or refunds, email chaolrii@gmail.com.

Please include your order number, the email address used for your purchase and a description of the issue. For damaged or incorrect items, photos can help us resolve your request.

You can also use our contact form.

Returns

Contact us before sending a return. We will provide the authorized return address and instructions for your order. Do not send products to an Amazon fulfillment center or the address on the original parcel without authorization.